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Chapter 6: Step 3: Developing & Testing (Continued)


Message Development Guidelines

Analysis of the formative research that takes into consideration current epidemiological knowledge and up-to-date studies on the target population should provide sufficient insight into what types of messages and activities are best suited for a given target population. Also, whether your program stands alone or is part of a larger campaign will also influence the specific messages you select. In general, however, the following principles can be used to help guide message development.

  1. Approach message development with the understanding that they will not be used didactically.
    IPC messages should serve as guidelines for discussions between IPC agents and target group members, these messages should not be conveyed in a didactic manner, but rather in a way that promotes learning through sharing and thought provoking discussion. IPCs should go into an interaction with a solid understanding of the overall theme as well as specific messages and engage in an open-ended interaction with target group members.
  2. Understand barriers to behavior change before message design.
    Formative research findings will provide insight into the barriers to behavior change. Program planners should understand which of these behaviors are the most easily addressed by program activities.
  3. Ensure target audience has the opportunities and/or resources to carry out the behavior change.
    Make sure that message content is appropriate given various community resources. For example, if there are no VCT clinics in the geographic area of implementation, developing a program to increase HIV testing among sex workers in that area is not likely to be successful.
  4. Messages should be convincing
    Simply telling people to change is much less effective than providing convincing arguments. For example, if formative research showed that people avoided HIV testing out of fear, VCT could be promoted as a means of reducing worry about a future with or without HIV.
  5. Messages should highlight the cost/benefit of making the behavior change.
    This will serve to encourage the behavior change among target group members.
  6. Appeal to emotion
    HIV/AIDS can stimulate a wide array of emotional reactions. Messages can play on these emotions of fear, worry, concern, anger, love, hope, etc. in order to capture attention and inspire behavior change.
  7. Use credible message carriers
    The messenger must have credibility among target groups. In checking the appropriateness of a messenger, consider age appropriateness and cultural group/ethnicity identity, in some cases peers may be good messengers, in other cases community gatekeepers would be more effective.
  8. Messages should be linguistically and culturally appropriate
    To ensure that the target population identifies with the messages, it is essential that the local languages be used, materials be easily understood, and that group members can identify with the images and situations presented.
  9. Messages should be accurate
    Formative research will often help identify misconceptions about HIV that are prevalent in a population. It is important that IPC and mass media messages be used to correct this misinformation, as behavior change often starts with knowledge. The information provided must be technically correct and truthful.
  10. Pretest [PDF] messages with target populations
    Testing draft messages with target group members will help ensure that they will be well understood, are culturally appropriate, and convey the intended ideas once they are implemented in the field. 


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